Digitek is an industry-leading distributor of IT and computer products with national distribution, R5 Recycling capabilities and bundled solutions that help clients increase profitability and sell more services. Digitek is dedicated to delivering products and solutions that help our customers grow. This innovative perspective comes from our valued partners, enabling us to deliver the latest industry products and services to all our customers. To learn more, visit www.digitek.com or call 1-888-353-0301.
Digitek empowers MSP’s, Technology Providers and Managed Service Dealers to enhance profitability as a single source distributor offering the product selection, availability and price needed in today’s competitive solution sales arena. Our Mission is to become the first-choice distributor of technology products and managed solutions that help our customers grow.
We’re Up To the Challenge. Digitek began as a small-scale supplier of IT consumables with an overarching mission: To become the first-choice distributor of high-quality technology products for businesses of all sizes. We aimed to achieve that goal by focusing on four core values: Integrity Respect Partnership Innovation Over time, we found that by adhering to these values, we’ve been able to provide our customers with unique solutions and services, including our new Partner Pro managed services solution, that help them face new challenges in the marketplace.
Our small-company roots means we’re positioned to understand firsthand the difficulties that confront businesses of all sizes. And that understanding has also meant we’re able – and willing – to provide the most flexible solutions in the industry Today, we’ve grown to become an industry-leading wholesale distributor of IT supplies and bundled solutions – and we’ve never lost sight of our mission or our core values. We make it easy for companies to provide their customers with the high-quality products and services they need at the most competitive prices around, and we do it by providing the best, most flexible service in the industry.
Here’s just some of what you can expect from us:
Value-Added Services to Build Your Brand - We provide a full array of support services focused on helping our customers grow their businesses and promote their brands. It begins with our secure online portal, where customers can place orders, track shipments, print invoices and see real-time inventory levels of the products they need. It includes promotional programs aimed at keeping you aware of discounts, rebates and other special offers that can help you and your customers save money. Then there are our in-house custom labeling and pad printing services and our network of stocked warehouses located across the country, positioned to help you get the products you need faster and more reliably. And don’t forget our customer marketing services, aimed at helping you advertise your products to your customers with email content, web banners and more.
Dedicated Account Managers and Hassle-Free Sales - Bridging the gap between our product offerings and our value-added services are our dedicated account managers and customer service representatives. Both of these groups have one goal firmly in mind: To help our customers grow their businesses and become more successful. You work with a dedicated account manager whose job it is to help you grow your business and earn more revenue. They’re also here to answer questions, locate products to suit your needs, and help you place orders online or via phone, fax or email. At Digitek, our goal is to remain responsive to our customers’ needs as well as to changes in the marketplace. And our core values of integrity, respect, partnership and innovation mean we always put the customer at the center of all we do.
Average implementation time: 2-10 hours per vendor
Investment: $495 one time installation, $495 annual subscription, and $720 annual site license for PIP, unless already owned
Who supports it? ECi e-automate
Who handles install? ECi e-automate
Description of integration: This full loop PSN integration with Digitek includes: pricing requests and responses, order submissions and responses, shipping requests and responses and invoice requests and responses.
Integration points to include: Pricing request, order submission, current shipping status, order response, invoice request
e-automate Account Managers