Canon's imageWARE Remote Integration for e-automate eliminates the manual data entry process for meters and service calls into e-automate. This application will download the meter data and real-time service alerts from the imageWARE Remote Universal Gateway (UGW) server, and automatically convert and upload the data to the Dealer's e-automate system.
Average implementation time: 20 minutes
Investment: $720 annual subscription for PIP unless already owned
Who supports it? ECi e-automate
Who handles install? Canon
Description of installation: Automates the meter processing portion of the meter billing cycle will further increase the effectiveness of imageWARE Remote's automated meter collection feature by reducing administrative burden and cost. The accurate real-time service alerts delivered by imageWARE Remote will also be integrated seamlessly into e-automate's service dispatch module—an elegant way to complement your current business process.
Canon USA Help Desk
e-automate Account Managers