Great America

About

GreatAmerica is a national commercial equipment finance company dedicated to helping manufacturers, vendors, and dealers be more successful. GreatAmerica was founded in 1992, and the company is headquartered in Cedar Rapids, Iowa. GreatAmerica has over 340 employees with offices in Georgia, Minnesota, and Missouri. The company is the nation's largest private independent leasing company with assets of nearly $1.3 billion.

The company's focus extends beyond traditional financing by helping office equipment dealers and resellers operate their businesses in a way that makes them more successful. They also specialize in administering print management programs and in helping dealers enter the exciting new world of IT managed services. As part of this additional focus, GreatAmerica provides several value-add tools and services (see below). A no-voicemail policy gives some sense of the commitment GreatAmerica has to delivering a very high quality service experience - often referred to as "The GreatAmerica Experience." This approach helps ensure things are always handled timely, and that there is always intimate contact between dealers and their dedicated GreatAmerica teams.

GreatAmerica FleetView Integration with e-automate!

From application submittal, meter uploading, invoice information uploading, auto cash posting, and automated contract synchronization, GreatAmerica provides the industry's most complete integration with Digital Gateway. In addition, GreatAmerica is currently working with Digital Gateway on additional integrations to make life better and more efficient for their dealer partners!

FleetView

FleetView is remote device monitoring software that helps office equipment dealers reduce administrative costs, increase sales, proactively service fleets, and manage supply fulfillment. The FleetView system monitors printers, copiers, fax machines, and MFPs to create more sales opportunities and improve services by offering a complete picture of your customer's environment.

infozone.com

Info-Zone.com is a GreatAmerica dealer portal that provides a 24/7 technological edge for your business. Info-Zone.com highlights include automatic credit applications, on-line forms, and customized reports to help manage your customer base and identify sales opportunities. Integration with major ERP systems, including Digital Gateway's e-automate, allows automatic meter uploads. This reduces administration and increases accuracy and cash flow.

Collabrance

Collabrance™ LLC helps you provide IT Services & Support to your customers. It is a Master Managed Service provider designed to help office equipment and communications dealers support the technology of their customers under their own branding. By contracting Collabrance services, dealers can offer a total managed services program.

PathShare HR Services

The ability to attract and keep top performing employees is paramount to the success of every organization. GreatAmerica has personnel with hiring and training expertise devoted to offering human resources services. We have studied successful Managed Print Services personnel and developed hiring profiles to help dealers recruit, assess, and train top performing candidates.

Navigator

GreatAmerica is the industry leader in helping you map your strategy to finance, bill, monitor, and manage your MPS program. We have invested in the tools, partnered with industry leaders, and have the knowledge and training to help you move forward with a complete MPS solution.

inTune

InTune surveys customers who received either new equipment or service from you. This online survey tool compiles customer input into meaningful reports to help dealers evaluate strengths, identify areas of improvement, and achieve higher customer service.

Integration FAQs

Leasing Meter & Invoice Data

Average implementation time: 2-3 hours
Status
: Live
Investment
: None
Who supports it?
Great America
Who handles install?
Great America
Description of installation
: Once a dealer has confirmed meter readings have been updated in e-automate, they can upload them directly to GreatAmerica for billing. GreatAmerica will bill and collect, then remit money directly to the dealer.

ROI no need to manually enter or fax meter readings and invoice numbers. File is automatically generated and uploaded when the dealer is ready for billing.

Leasing Submit Credit Applications

Average implementation time: 2-3 hours
Status
: Live
Investment
: $495 annual subscription for PIP unless already owned
Who supports it?
Great America
Who handles install?
Great America
Description of installation
: Securely submit a credit application directly from your system to GreatAmerica without having to double enter information. You can also check the status of a submitted application without leaving your system.

ROI no double entry required submit credit information to GreatAmerica. Additional information requests and application number viewable and stored within your system.

Contract Validation

Average implementation time: 20 minutes
Status
: Live
Investment
: $495 annual subscription for PIP unless already owned
Who supports it?
Great America
Who handles install?
Great America
Description of installation
: GreatAmerica calculates usage based on each contract's CPC terms. In order to validate billing accuracy, each GreatAmerica contract is uploaded to our system and validated for 10 different data points. Discrepancies are identified and you are notified when contract changes are required. Enormous ROI and no need to manually post cash to individual open receivables.

Automated Cash Posting

Average implementation time: 2-3 hours
Status
: Live
Investment
: $495 annual subscription for PIP unless already owned
Who supports it?
Great America
Who handles install?
Great America
Description of installation
: Each time GreatAmerica remits money to you, you can download the remittance report to post the cash to open receivables using excel files. Enormous ROI, no need to manually post cash to individual open receivables.

Get-A-Payment

Average implementation time: 5 minutes
Status
: Live
Investment
: $495 annual subscription for PIP unless already owned
Who supports it?
Great America
Who handles install?
Great America
Description of installation
: Generate a payment from within your own system using your own GreatAmerica rate card for display on your quote/proposal.

Creating proposals does not require accessing Info-Zone or manually calculating a payment. Payment automatically displayed on your quote/proposal. Updates are automatically incorporated with no additional time/effort.

Key contacts

For leasing meter & invoice data integration inquiries

Vendor Billing Team, GreatAmerica
888-850-0062
vbs@leasingservices.com

For automated cash postings inquiries

Vendor Billing Team, GreatAmerica
888-850-0062
vbs@leasingservices.com

For all other integration inquiries

Tawnya Stone, GreatAmerica
319-261-4244
tstone@greatamerica.com