DeskTech is a ticket management system for your helpdesk team. We’ve consulted with customers in multiple industries in order to design and deliver a product that would meet the needs of your service technicians who are not in the field.
From simple to complex tickets, DeskTech can handle them all! A fully SaaS-based model, DeskTech allows your team to: enter, triage, process and close tickets…all in one screen!
And your techs will love its ease of use. All the information your team needs from your e-automate system is quickly accessible in DeskTech. Additional capabilities include the option to assign, escalate or add labor records to any ticket.
Enable quick and convenient communication between your customers and your helpdesk with DeskTech!