ECi News

June 21, 2017

ECi Acclaimed among Achievers 50 Most Engaged Workplaces™ in North America

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that it has been named one of the Achievers 50 Most Engaged Workplaces™ in North America. The annual award, issued by Achievers, an industry-leading provider of employee recognition and engagement solutions, applauds top employers for demonstrating innovation in engaging employees in culture building activities. 

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May 24, 2017

ECi Connect Conference 2018 to Be Held in Historic New Orleans French Quarter

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific business management software and information technology solutions, today announced the location and dates of its popular Connect Conference. The conference that unites ECi users from around the world will move to a biennial schedule, taking place November 5–7, 2018, at the New Orleans Marriott in the historic French Quarter.

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March 16, 2017

ECi Software Solutions to Host Owner's University during ITEX 2017

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that it will co-locate its e-automate® Owner’s University with the Imaging & Technology Education Exposition (ITEX) on Tuesday, April 18, to bring a full day of education and networking to e-automate dealers. ITEX 2017 takes place April 18-20 at the Mandalay Bay Resort and Casino in Las Vegas, Nevada. 

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November 22, 2016

ECi Announces 2016 Everyday Hero Winner

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, announced the finalists and winner of its annual Everyday Hero Award. The announcement was officially made November 2nd during the General Session and Kickoff of Connect Conference, ECi’s annual users’ meeting. 

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June 6, 2016

Advance Business Systems Selects ECi e-automate® ERP Software

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that Advance Business Systems has selected ECi’s e-automate® ERP software to manage its daily operations and help drive its growth in the service technology industry.   

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March 21, 2016

ECi Announces Integration of PO Processor™ Application with Polek & Polek

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced a key integration between its e-automate® PO Processor™ application and Polek & Polek, a leading wholesale distributor of parts and supplies for copiers, multi-function printers and fax machines. For dealerships that use e-automate and the PO Processor application, placing orders through Polek & Polek is more convenient than ever before.  The process is fully automated from order placement to receipt of shipping information through to invoicing. Users will also benefit from automatic item price updates from Polek & Polek, eliminating manual pricing updates. 

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March 15, 2016

ECi and Exactor Establish Technology Cooperation

ECi Software Solutions (www.ECiSolutions.com) today announced a new integration between its e-automate® software and Exactor® sales tax software. Exactor automates and simplifies sales tax compliance by providing a complete solution for secure, reliable and accurate tax calculation, record keeping, tax processing and filing of tax returns. Through the integration, e-automate users will have access to Exactor’s cloud-based solution. 

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January 20, 2016

ECi e-automate® Now Available As a Cloud-based Solution

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced its premier business management system for the service technology industry, e-automate® software, is now available as a cloud-based solution. The ECi e-automate® Cloud Solution will provide all the time-saving, accuracy-increasing benefits of e-automate and will bring even more cost efficiency, security and productivity gains. 

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November 11, 2015

e-automate® 8.5 Software Advances Integration with BEI Services

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific technology solutions, today announced a new advancement for the integration of its e-automate® ERP software with BEI Services Inc., a leader in service department profitability improvement and performance analytics solutions. Through this integration, dealers can now seamlessly experience automated car stock creation, technician assessment and supply audits.

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October 21, 2015

ECi Releases DeskTech™ Ticket Management System for Help Desk Teams

ECi Software Solutions (ECiSolutions.com) , a leader in industry-specific information technology solutions, today announced the release of the DeskTech™ ticket management system to help dealerships that use e-automate® software provide phone-based customer service to create, manage and escalate tickets as needed. This support tool expands and simplifies a dealer’s ability to offer technical service without being in the field. 

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September 24, 2015

ECi Announces Integration between PO Processor™ Software and Q2, LLC

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced a key integration between its e-automate® PO Processor™ application and Q2, a leading supplier of OEM and compatible parts and consumables for printers, copiers and multi-function office imaging equipment. E-automate customers who use the PO Processor application will now be able to order parts and supplies more easily than ever before from Q2.  The process is seamless and fully automated from order placement to receipt of shipping information through to invoicing. Users can also take advantage of automatic item price updates from Q2, eliminating the need for manual pricing updates. 

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September 9, 2015

e-automate® 8.5 Software Integrates with Etactics

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific technology solutions, today announced the integration of its e-automate® ERP software with Etactics’ custom invoicing products to provide additional invoice and statement solutions. Etactics, Inc. is a leading business services company committed to providing innovative, Web-based solutions that improve clients’ cash management and customer relationships. Dealers using e-automate version 8.5 or greater can enjoy this robust integration to improve the creation and delivery of invoices and statements. 

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September 1, 2015

ECi Releases Version 8.7 of e-automate® Software

ECi Software Solutions (www.ECiSolutions.com) today announced the release of version 8.7 of its e-automate® software for businesses that sell and service technology. More than 1,500 companies trust e-automate to manage their daily business processes like accounting, contracts, inventory, purchasing, sales, service and more, helping them save time, money and manpower. This latest version of ECi’s market-leading software provides enhanced features and tools designed to further help dealers providing managed services—a rapidly growing facet of the service technology industry.

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July 10, 2015

ECi Announces e-automate® PSN Integrations with Arlington Industries and Carolina Wholesale

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced two Private Supply Network (PSN) integrations with its e-automate® software for dealers who provide technology services and office equipment. Through the PSN, Arlington Industries and Carolina Wholesale can now be easily accessed directly within e-automate, unifying the purchasing process from order placement through invoicing. E-automate dealers can place orders with Arlington and Carolina without ever leaving their e-automate system, creating a seamless purchasing experience. Both companies provide a large product mix of office equipment and supplies and have been leading wholesalers in the service technology industry for more than 40 years. 

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June 11, 2015

ECi Announces First Annual Everyday Hero Contest to Recognize Outstanding Community Service

ECi Software Solutions today announced its inaugural Everyday Hero contest to recognize outstanding community service among ECi’s customer base. The contest will draw nominations from ECi’s customers and their employees who are making a difference in their communities through the contribution of time, effort, assistance and support. The grand prize winner’s charity of choice will receive a donation from ECi of $5,000 and the winning company or individual will receive a cash prize of $500. The winner will be revealed during ECi’s 2015 Connect Conference at Walt Disney World® Resort, which takes place November 9–11. Selection of the finalists and winner will be made by a panel of judges consisting of ECi employees and partners.

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February 20, 2015

Canon U.S.A. and ECi Collaborate to Launch Dealer Gateway for Canon

To help streamline information updates for its independent dealers, Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that it now offers Dealer Gateway for Canon. The Dealer Gateway for Canon is a new cloud-based solution that allows dealers using ECi Software Solutions’ e-automate® Enterprise Resource Planning (ERP) system, a subscription service, to easily access and incorporate the latest Canon item information through an integration between the two technologies.

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February 19, 2015

ECi Launches New Service Technology Website

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the launch of a new website for its service technology ERP software. ECi provides e-automate® service technology ERP software to more than 1,400 companies around the world. In addition to providing information on ECi’s service technology products, the site will also present news about ECi and the service technology industry.

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December 11, 2014

ECi Integrates FMAudit® Software Supply Quote Capabilities with ECi e-automate® Software

ECi Software Solutions today announced an exciting new advancement for the integration of its FMAudit® print services management software with e-automate® ERP software. Toner reordering is usually a time-consuming, multi-step process undertaken by imaging dealers.  Through the advanced device monitoring and management capabilities of FMAudit software, however, dealers using e-automate can now automatically receive detailed toner supply quotes directly into their business system whenever a customer’s imaging device is low on toner.

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September 16, 2014

Digital Gateway to Integrate e-automate® Software with Etactics

Digital Gateway, Inc., a subsidiary of ECi Software Solutions, a leader in industry-specific technology solutions, today announced that it will integrate its market leading e-automate® ERP software with Etactics to provide additional invoice and statement solutions to Digital Gateway’s 1,400+ e- customers. Etactics, Inc. is a leading business services company committed to providing innovative, Web-based solutions that improve clients’ cash management and customer relationships. This new relationship between Digital Gateway and Etactics will provide dealers with an additional solution when creating and delivering invoices and statements. Dealers will have the option of providing Etactics with invoice data that will allow them to re-engineer and deliver invoices or statements to their end users in an automated manner. 

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June 26, 2014

Digital Gateway Releases Version 8.5 of e-automate® Software

Digital Gateway, Inc., a subsidiary of ECi Software Solutions (www.ECiSolutions.com), today announced the release of version 8.5 of its e-automate® software for the service technology industry. This latest version of the market-leading software provides even more features and tools designed to further help dealers with printing services and device management, as well as advanced security features and many others.

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June 12, 2014

Digital Gateway Announces P.O. Processor™ Integration with TonerCycle/InkCycle®

Digital Gateway, Inc., a subsidiary of ECi Software Solutions (www.ECiSolutions.com), today announced a key integration between its e-automate® P.O. Processor™ application and TonerCycle/InkCycle®, an industry leader in remanufacturing technology for toner and inkjet printer cartridges. Both ECi and TonerCycle/InkCycle are committed to optimizing service delivery across the industry by efficiently connecting critical operational functions. E-automate customers who use the P.O. Processor application will now be able to order ink and toner more easily than ever before through TonerCycle/InkCycle.  The process is seamless and fully automated from order placement to receipt of shipping information through to invoicing. Users can also take advantage of automatic bulk item price updates from TonerCycle/InkCycle, eliminating the need for manual pricing updates. 

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March 18, 2014

ECi Launches e-automate™ software in Europe

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the official launch of the ECi e-automate™ system in Europe.  The ECi e-automate system comprises contract and service management together with stock control, accounting, purchasing and sales and is perfect for any service-dispatch-oriented company.

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March 17, 2014

ECi Achieves Record Sales of RockSolid POS® Software

ECi Software Solutions, a leader in industry-specific information technology solutions, today announced record annual sales during 2013 for its market-leading RockSolid POS® software for hardware, lumber, home and garden center retailers. During that time, 229 new customers either switched to RockSolid POS from their current provider or made a new system purchase, an increase of 24% compared to the year ended December 31, 2012.

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January 27, 2014

Digital Gateway’s Flagship ERP System to be Rebranded as ECi e-automate® Software

Digital Gateway, Inc., a subsidiary of ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced its plans to start branding its flagship ERP system for the office equipment industry as ECi e-automate® software, complete with new logos for the software and its suite of add-on products.  The new product name and logos more closely reflect the growing identity of e-automate software as part of the ECi group of office equipment ERP solutions.  Digital Gateway will continue to operate as a separate company within the ECi Software Solutions family.

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November 8, 2013

RJ Young Company Successfully Implements e-automate® Across All Facilities

Digital Gateway, Inc. (DGI), a subsidiary of ECi Software Solutions and the developer of e-automate® ERP software, today announced  that RJ Young Co., one of the nation’s recognized leaders in document management solutions, has successfully implemented  DGI’s e-automate ERP software across all of its facilities.   RJ Young went live with the DGI system in the fall of 2013.  

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October 22, 2013

BEI Services and Digital Gateway Join Forces in Expanded Technology Alliance

BEI Services Inc., the established leader in service department profitability improvement and performance analytics solutions, today announced a strategic alliance with Digital Gateway, Inc. that will improve the dealer experience by allowing seamless communication from DGI’s e-automate® software to the BEI Services database.  The enhanced API integration will add enriched functionality and speed-to-market of new features and products of BEI Services while saving time and greatly reducing the manual data exchange efforts between Digital Gateway and BEI customers.

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October 17, 2013

RemoteTech™ Rejoins the e-automate® Software Family

Digital Gateway, Inc. (www.DigitalGateway.com), a subsidiary of ECi Software Solutions and the developer of e-automate ERP software, today announced that it has acquired the RemoteTech remote service software applications and other intellectual property assets from Tech AnyWare.  In connection with the acquisition, Tech AnyWare founder James R. Davis, III and key members of his staff will join Digital Gateway’s remote service solutions group.

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September 9, 2013

Digital Gateway Announces Integration with Autotask

Digital Gateway, Inc., a subsidiary of ECi Software Solutions, today announced the integration of its e-automate® dealer management software with Autotask Corporation’s IT Business Management Solution built for IT service providers, managed service providers and enterprise IT managers.  The integration is expected to be available for e-automate dealers by first quarter, 2014. 

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March 18, 2013

Global Imaging to Implement Digital Gateway’s e-automate™ System

Digital Gateway, Inc., the leader in dealer management solutions for the independent dealer community, today announced that Global Imaging Systems, Inc. (GIS) will be implementing Digital Gateway’s e-automate™ dealer management system throughout its facilities. GIS is a leading provider of business technology solutions and one of the largest in the United States. GIS has approximately 200 offices operating across 38 states and the District of Columbia. 

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February 7, 2013

Digital Gateway and Acsellerate Deliver Graphical Equipment Dashboards

Digital Gateway, Inc., a subsidiary of ECi Software Solutions, is pleased to announce the availability of new graphical dashboards from the Acsellerate® sales intelligence service. ECi Acsellerate collaborated with key office equipment dealers to develop a powerful dashboard solution designed to offer strategic insights into their business.

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January 30, 2013

Laryssa Alexander Appointed President of ECi’s Office Equipment Division

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that Laryssa Alexander has been appointed President of its Office Equipment Division. Alexander is currently the President of OMD Corporation and La Crosse Management Systems, Inc. and now expands her responsibilities as she takes over as President of Digital Gateway, Inc., replacing Jim Phillips, who departed earlier this month. Alexander will be responsible for overseeing development of the division's software and services for the office equipment, point of sale, banking and related industries. ECi’s office equipment division markets the e-automate™, OMD® and La Crosse™ software solutions to these industries through its various operating subsidiaries.

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August 31, 2012

ECi Named to the 2012 Fast Tech Listing

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced it was named to the 2012 Fast Tech listing, appearing in the #29 spot. Fast Tech honors the fastest-growing technology companies in North Texas based on three-year revenue growth and is part of the Metroplex Technology Business Council’s Tech Titans Awards Gala. The company’s final rank was announced at the Tech Titans Gala on August 24, with the Fast Tech listing being published in a special section of the Dallas Business Journal on August 31. Fast Tech is sponsored by TravisWolff and Comerica Bank.

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August 28, 2012

ECi Software Solutions Named to Inc. 5000 List of Fastest-Growing Companies

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced that it has again been named to the Inc. 5000 list of fastest-growing companies in the United States. Appearing on the list for the fourth consecutive year, ECi ranked #4728 with a growth rate of 14% from 2008 to 2011.

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August 23, 2012

ECi Software Solutions Recognized with Top 100 “Greatest Advancement” Award

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, was today presented with “The Greatest Advancement” award by the Fort Worth Business Press at its annual Top 100 Luncheon. This award was presented to the company that made the most advancement on the publication’s annual list recognizing the top 100 privately held companies in Tarrant County.

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April 9, 2012

Digital Gateway and Acsellerate Announce New Executive Dashboards for the Office Equipment Market

Digital Gateway, the leading provider of dealer management solutions for the Office Equipment industry is pleased to announce its strategic partnership with Acsellerate ®, the premier sales intelligence service.  Acsellerate, working closely with key office equipment dealers and consultants, is currently developing a new graphical dashboard specifically for Office Equipment executives designed to provide them strategic and powerful insights into their business.

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January 25, 2012

ECi Software Solutions Achieves Record Year in 2011

ECi Software Solutions (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced strong results for 2011, achieving a 25% growth rate over 2010. Continual investment in technology and a commitment to customers and the industries ECi serves fueled the success of 2011. More than 670 new companies joined the ECi family during the year, including the 150 new customers announced by ECi Acsellerate earlier this month.

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January 17, 2012

ECi Announces Locations and Dates for Connect Regional 2012

Ecommerce Industries (www.ECiSolutions.com), a leader in industry-specific information technology solutions, today announced the locations and dates for Connect Regional 2012. These meetings will be for users of the Advantage, RockSolid, Britannia, DDMS, M1, TeamDesign, Acsellerate and FMAudit solutions.

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November 11, 2011

ECi Connect Conference 2011 a Huge Success

eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, today announced that Connect Conference 2011 was an all-around success. The national conference for users of ECi’s business solutions was held at the Renaissance Worthington hotel in downtown Fort Worth, Texas, November 1–3. More than 800 attendees from eight countries participated, as well as 43 vendor partners of ECi. Connect Conference 2011 was a new venture as sessions were provided for all the business sectors ECi serves, rather than focusing on a single industry.

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October 5, 2011

ECi Software Solutions Named to Inc. 5000

eCommerce Industries, Inc. (ECi), a leader in industry-specific business software and technology solutions, today announced they have been named to the Inc. 5000, Inc. magazine’s annual list of the fastest-growing privately held companies in the United States. The company made the list for the fourth consecutive year. ECi, which provides business software for small and growing companies, was also listed at #284 in the Software industry category.

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July 21, 2011

Jim Morris to be Featured as Keynote Speaker at ECi Connect Conference

eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, today announced Jim Morris will deliver the keynote address at Connect Conference 2011, a national users' meeting for their software solutions. The conference will be held November 1–3, 2011, at the Renaissance Worthington Hotel in Fort Worth, Texas.

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December 7, 2010

ECi Announces Connect Conference 2011

eCommerce Industries, Inc. (ECi), a leader in industry-specific information technology solutions, today announced the dates of Connect Conference 2011, a national users' meeting for their software customers. The conference will be held November 1–3, 2011, at the Renaissance Worthington Hotel in Fort Worth, Texas.

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July 15, 2010

Trevor Gruenewald Appointed Chief Operating Officer for ECi Software Solutions

ECi Software Solutions (ECi), a leader in industry-specific information technology solutions, announced today that Trevor Gruenewald has been appointed Chief Operating Officer. Mr. Gruenewald joined the ECi team in January 2009 as Senior Vice President and General Manager for DDMS and the Office Equipment divisions. His list of responsible business units grew to include Britannia, Team Design, OMD and La Crosse.

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